General Purchase Terms

Purchases made at (property of Imasi Desarrollos Informáticos y Investigación S.L.), are subject to current regulations and other legislation. They are subject to VAT value-added tax payment, as established in the regulations in force for natural or legal persons resident in EEC member states and for those resident in non-EU countries.

All the prices reflected in the products are understood with 21% VAT included. 

When you want to make a purchase, you will need to provide your personal information in order to process orders. 

We appreciate the trust placed on our website, and therefore, ensuring the confidentiality of your data is our maximum commitment. 

All the information you want to share with us will be used exclusively to provide a better service. The formalization of an order will be understood carried out under the total acceptance of the general conditions of purchase.


Payments will be made by Paypal, credit card or bank deposit.


Purchases made will be sent by DHL, by post as a certified letter or by postal or blue package, or by an agency similar to these.

No product will be sent until the administration department has verified that the payment has been made.

The delivery will be considered at the moment the customer has the delivery receipt document. It is up to the customer to verify the products upon receipt and expose all claims that may be justified in the delivery receipt document.

We do not commit to any urgent shipment. The delivery times are indicative and we strive to meet them. However, your delay will not imply the cancellation of the same, nor any compensation.

We reserve the right to send by the means we deem appropriate to fulfill the commitments.

It reserves the right to send orders by installments.

They will be informed via e-mail of the status of their order.


Returns will not be accepted after 7 working days from delivery, if the user has not indicated their desire to return it. If the return occurs within this period, the customer will be responsible for the return costs and will have to be sent by Seur, MRW, or similar type agency. Items can not be returned or exchanged for design faults approved or sent by the customer.

The return must be in perfect condition, with its original packaging, being forbidden the use of seals and adhesive tapes. We will not accept returns that do not meet these requirements.

All returns must be authorized by IMASI. The Customer must request by email to Authorization number of the return, indicating the reason and the invoice number. IMASI will change the merchandise or we will make a purchase credit for the total amount. We do not return the money.

Once the client receives the authorization number, he will send the product (s) to the address specified by IMASI. The costs of this transport will be borne by the customer.

In the event that the merchandise is defective of manufacture (taras, ...) commits to the return of the money once verified this defect of factory, including the expenses of transport of the defective article. reserves the right to refuse returns communicated or sent after the deadline, or garments that are not in the same conditions in which they were received.


The delivery time will be 5-10 days in the peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla, being able to delay due to manufacturing problems or stock breakages. They will be duly informed by e-mail.


Prices are subject to change after express communication to the customer.